Satisfy Your Customer

Quality at Harrison Steel Castings is synonymous with the value we are able to achieve for both our existing and potential new customers. Whether for new product or from a re-design of existing product, we embrace every opportunity to work with design engineers in the early stages to design for manufacturability of highly engineered, produceable product. To parallel the design, we are engaged with our customers from the quotation stages with specification discussions, thus mitigating any potential impact on production.

Our Advanced Product Quality Team (APQP) repeatedly excels in meeting the Milestones and Deliverables as agreed upon with our customers. Since the inception of this system, we have been late on only one deliverable and our customer was notified well in advance and a revised Project Plan was resubmitted, collaborated on and mutually agreed upon. We take great pride in providing our customers with weekly updates on our progress along with any foreseeable barriers.

Our Quality Policy which is “Satisfy Your Customer”, is achieved using Quality Systems which far exceed the ISO 9001-2015 Certification we enjoy. Elements of QS9000 (AIAG), TS16949 and TQM have been incorporated into our Quality Management System. Elements such as APQP, Contract Review and Long Term Strategic Planning have been introduced and implemented to insure that our customers continue to realize the delivered value we offer not only today, but in the years to come. These Systems then drive our Continuous Improvement teams in a never ending effort to achieve 100% Customer Satisfaction.

Trust your next project to Harrison Steel Contact us to learn more.